Job Description

We are currently seeking a Customer Service Officer to join our team in Dallas, TX. This role is ideal for individuals who are customer-focused, organized, and motivated to deliver high-quality service while representing the company with professionalism and care. The Customer Service Officer will serve as a key point of contact, ensuring positive and efficient interactions with clients.

Responsibilities

• Handle customer inquiries in a professional, courteous, and timely manner

• Provide accurate information regarding company services and procedures

• Resolve customer concerns while maintaining a positive customer experience

• Document interactions and update records as needed

• Collaborate with internal teams to ensure smooth communication and service delivery

• Maintain high standards of service quality and professionalism

Qualifications

• Strong verbal and written communication skills

• Excellent problem-solving and organizational abilities

• Ability to remain calm and professional in fast-paced environments

• Strong attention to detail and reliability

• Willingness to learn and grow within the role

• Ability to work effectively both independently and as part of a team

Additional Information

• Competitive salary ($48,000 – $52,000 per year)

• Growth opportunities within a growing organization

• Supportive and professional work environment

• Skill development and continuous learning

• Stable full-time position