Customer Service & Production Coordinator Rancho Cucamonga

AlphaGraphics - US117

Customer Service & Production Coordinator Rancho Cucamonga

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Opportunity for advancement

    Paid time off

    Training & development

    Customer Service & Production Coordinator Rancho Cucamonga, CA | Full-Time

    We're a fast-paced local print and sign company looking for an experienced, self-motivated person who knows the industry and can hit the ground running.

    This is not a sit-and-answer-phones role. You'll be the heartbeat of our day-to-day operation — talking to customers, moving orders through production, coordinating schedules, and jumping in wherever the day needs you. We're looking for someone who already knows the rhythm of a print or sign shop and doesn't need to be shown how things work.

    What You'll Be Doing: • Greeting customers and managing order intake from start to finish • Providing quotes and estimates for print and sign projects • Coordinating production schedules and communicating priorities across the team • Scheduling delivery drivers and installation crews • Operating digital production equipment (digital press experience a strong plus) • Light finishing and bindery work as needed • Keeping things moving — urgency is part of the job

    What We're Looking For: • Minimum 2 years of experience in a print or sign shop environment — this is a firm requirement • Strong customer service instincts — you actually enjoy working with people • Organized, detail-oriented, and able to juggle multiple priorities without losing your cool • Able to work independently and manage your day without being micromanaged • Positive attitude and a team-first mentality

    What We Offer: • Full-time position with consistent hours • Competitive pay commensurate with experience • A tight-knit team that takes the work seriously and has fun doing it • Room to grow with a company that's on the move

    If you know print, move fast, and take pride in your work — we want to hear from you.

    Apply with your resume and a brief note about your print or sign industry background.

    *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.