Customer Service Rep (01431) - 10011 Dixie Hwy

Domino's Franchise

Customer Service Rep (01431) - 10011 Dixie Hwy

Louisville, KY
Full Time
Paid
  • Responsibilities

    Job Description

    Join our team at Domino's Pizza in Louisville, United States, as a Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional service at our 10011 Dixie Hwy location. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality.

    • Answer phone calls and take customer orders accurately and efficiently
    • Prepare and make pizzas according to company standards and recipes
    • Handle cash transactions and operate the point-of-sale system
    • Provide outstanding customer service, addressing inquiries and resolving issues promptly
    • Maintain a clean and organized work environment
    • Collaborate with team members to ensure smooth operations during busy periods
    • Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
    • Lift and move items weighing up to 25 lbs as needed
  • Qualifications

    Qualifications

    • Excellent customer service skills with a friendly and professional demeanor
    • Strong communication abilities, particularly in handling phone calls
    • Basic math skills for accurate cash handling and order processing
    • Ability to follow directions and adhere to company policies and procedures
    • Physical stamina to stand for extended periods and lift up to 25 lbs
    • Flexibility to work weekends, holidays, and various shifts as needed
    • Multitasking capabilities to manage multiple orders and tasks simultaneously
    • Team player attitude with a willingness to support colleagues during peak hours
    • Attention to detail in food preparation and order accuracy
    • Quick learner with the ability to master pizza-making techniques
    • High school diploma or equivalent preferred (not required)
    • Previous food service experience is a plus, but not necessary – we provide training!

    Additional Information

    All your information will be kept confidential according to EEO guidelines.