Job Description

Domino's Pizza in Columbia, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 416 S 9th St location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Lift and move items weighing up to 25 lbs. as needed
• Adhere to all food safety and hygiene standards
• Assist with additional tasks as assigned by management

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Detail-oriented mindset to ensure order accuracy and maintain cleanliness standards
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for handling cash transactions
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor, with an easy smile
• Team player mentality and willingness to assist colleagues as needed
• Ability to work efficiently in a fast-paced environment
• High school diploma or equivalent preferred, but not required
• Previous customer service experience is a plus, but not necessary – we provide training!

Additional Information

All your information will be kept confidential according to EEO guidelines.