Customer Service Rep(02803) - 1135 W. Wood

Domino's Franchise

Customer Service Rep(02803) - 1135 W. Wood

Decatur, IL
Full Time
Paid
  • Responsibilities

    Job Description

    Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.

    • Answer incoming phone calls and take customer orders accurately and efficiently
    • Prepare high-quality pizzas and other menu items according to company standards
    • Process cash and credit card transactions with precision
    • Provide outstanding customer service, ensuring customer satisfaction with every interaction
    • Maintain a clean and organized work area, adhering to food safety and sanitation guidelines
    • Collaborate with team members to ensure smooth operations during busy periods
    • Assist with various cleaning tasks to uphold the store's cleanliness standards
    • Handle customer inquiries, concerns, and special requests in a professional and friendly manner
    • Contribute to a positive work environment by demonstrating a can-do attitude and team spirit
  • Qualifications

    Qualifications

    • Excellent customer service skills with a friendly and professional demeanor
    • Strong communication abilities, both verbal and listening
    • Capability to multitask and work efficiently in a fast-paced environment
    • Basic math skills for handling cash transactions accurately
    • Physical ability to lift up to 25 lbs and stand for extended periods
    • Flexibility to work weekends, holidays, and various shifts as needed
    • Ability to follow directions and adhere to company policies and procedures
    • Team player mentality with a willingness to assist colleagues as needed
    • Basic food handling knowledge or willingness to learn
    • Attention to detail in order taking and food preparation
    • Positive attitude and easy smile, even during busy or challenging situations
    • Reliable and punctual with a strong work ethic

    Additional Information

    All your information will be kept confidential according to EEO guidelines.