Customer Service Rep(06386) - 8901 Virginia Parkway, Suite 300

Domino's Franchise

Customer Service Rep(06386) - 8901 Virginia Parkway, Suite 300

Mckinney, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Requirements:

    • Customer Service: Take phone and in-person orders in a friendly, professional manner.
    • Order Entry: Accurately enter orders using the computer keyboard or touch screen.
    • Food Prep: Prepare pizzas and side items to product standards.
    • Inventory: Restock ingredients and organize storage areas, including the walk-in cooler.
    • Maintenance: Help keep the facility and equipment clean and operation-ready.
  • Qualifications

    Qualifications

    Qualifications:

    • Age: Must be at least 16 years old. (Or 18, check your policy).
    • Attitude: Ability to provide excellent customer service at all times.
    • Reliability: Must be punctual and arrive on time for all scheduled shifts.
    • Availability: Must be available to work nights and weekends.
    • Screening: Ability to pass a background check.

    Detailed Job Requirements & Working Conditions:

    Physical Demands
    Team members must be able to stand for long periods and walk on various surfaces (tile, linoleum). Listing and carrying requirements include:

    • Lifting: Unloading supplies up to 50 lbs and stacking them on shelves up to 72" high.
    • Carrying: Moving ingredients (up to 30 lbs) and dough trays (approx. 12 lbs) over short distances.
    • Movement: Occasional climbing (ladders/stairs) and pushing/pulling dollies (requiring up to 7.5 lbs of force).
    • Dexterity: Motor coordination to rapidly perform precise movements with hands/fingers (typing, pizza making).

    Working Conditions & Hazards
    Work is performed in a fast-paced environment with exposure to:

    • Temperatures: Extreme ranges from 36°F (walk-in cooler) to 90°F+ (kitchen) and up to 500°F (ovens).
    • Environment: Exposure to cornmeal dust, food fumes, cramped quarters, sharp edges, and moving mechanical parts.
    • Outdoors: Occasional exposure to adverse weather during trash removal or tasks outside the store.

    Mental & Sensory Requirements

    • Sensing: Must have near/mid-range vision, depth perception, and the ability to differentiate hot/cold surfaces. Must be able to hear and speak clearly on the telephone.
    • Temperament: Ability to direct activities, work under stress, meet strict quality standards, and make quick decisions while dealing with customers and crew.

    Additional Information

    Start Your Career Here:

    • Real Opportunity: More than 95% of Domino’s franchise owners in the U.S. started as drivers or pizza makers.
    • Flexibility: We offer flexible hours and are happy to work with school schedules.
    • Perks: Employee discounts on food.
    • Training: Paid on-the-job training—no prior experience required.

    Ready to join the team? Apply Today.