Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job Title: Customer Service Representative Location: Brattleboro, VT Job Type: Full-Time Industry: Appliance Sales Work Environment: Friendly, laid-back, customer-focused

About Us: We’re a locally owned, customer-first appliance store that takes pride in doing things the right way—without the corporate red tape. Our team values honesty, initiative, and a positive attitude. We work hard, stay organized, and make sure every customer walks away confident in their purchase.

Position Overview: We’re seeking a Customer Service Representative (CSR) to join our service department. In this role, you’ll be the welcoming face for customers, a friendly voice on the phone, and respond with knowledgeable answers to customer questions.

Key Responsibilities:

Greet and assist customers in a friendly, approachable manner

Provide basic product parts information

Address questions and concerns with patience

Responding to customer inquiries through various channels, such as phone calls and email

Maintain a clean and organized workspace

Scheduling service calls and maintenance appointments

Collaborate with sales and delivery teams for a smooth customer experience

What We’re Looking For:

Strong communication and interpersonal skills

Friendly, dependable, and approachable demeanor

Able to stay organized, calm during busy times, and eager to learn

Bonus Points If You:

Have experience in customer service

Speak multiple languages (English/Spanish is a big plus)

A "roll‑up‑your‑sleeves" attitude for helping out with other team needs

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.