Customer Service Rep

Handyman Connection of McKinney, TX

Customer Service Rep

Mckinney, TX
Full Time
Paid
  • Responsibilities

    If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you.

    Handyman Connection helps home owners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by connecting them with our team of skilled tradespeople.

    As a member of the Customer Service Team, you will work with home owners to help them get their repairs and renovations done. You will draw from our team of skilled tradespeople to match the best person to the job. The role involves scheduling appointments and dispatching the tradespeople.

    There is also the opportunity to assist with accounting, office management, sales, marketing, and project management, depending on your interests and skills.

    What You Will Receive

    Earn competitive pay: $16-$20 per hour; depending on experience

    Performance bonuses

    Work during normal business hours with some flexibility – no nights or weekends!

    Professional office with a friendly touch!

    Excellent training and support

    Branded apparel

    Responsibilities & Skills

    Strong telephone and written communication skills

    Dedication to excellent customer service

    Outgoing personality; enjoys working with people

    Able to manage small business details while working independentlyManage time and responsibilities - scheduling, customer support, job tracking, billing, phone calls, etc.

    Confident with typical computer skills - ex Outlook, Excel, Word, CRM, PowerPoint

    Knowledge of home repair and remodeling is a plus

    Experience working in a Customer Service or Telemarketing Role preferred

    Check us out at: HandymanConnection.com/McKinney