Benefits:

Competitive salary

Flexible schedule

Paid time off

Are you a people person who enjoys helping others? Do you have great phone skills and an eye for detail? Ace Handyman Services of Lincoln Way is looking for a Part-Time Customer Service Representative to join our office team!

As one of the most trusted names in home improvement, we’re committed to delivering top-notch service to homeowners in our community. We’re seeking a friendly, organized, and reliable individual to be the first point of contact for our customers.

What You’ll Do: Answer inbound calls and respond to customer inquiries Provide "ballpark" estimates, schedule appointments and follow up with customers Collect and enter project details accurately Support craftsmen and the office team with scheduling and administrative tasks Provide a positive customer experience from first contact through project completion

What We’re Looking For: Excellent phone and interpersonal communication skills Strong attention to detail and ability to multi-task Prior customer service experience required taking inbound calls, preferably in a service business in the construction or building trades Basic computer skills and comfort working in scheduling/dispatch software Basic knowledge of home improvement and DIY home projects is a plus Experience with Service Titan field management software or similar is a plus

Position Details: Part-time: 18-23 hours/week Weekday hours, 8am - 4:30pm, flexible schedule In-office position located in New Lenox, IL Pay based on experience

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.