We want to hire YOU!

We are hiring several Customer Service Representatives to support customers with contract-related inquiries, account updates, and service requests. This role is well-suited for individuals who are detail-oriented, reliable, and comfortable working in a structured, high-volume support environment.

Responsibilities:

• Respond to customer inquiries in a professional and timely manner

• Review customer contracts and account information for accuracy and compliance

• Clearly explain contract terms, billing details, and service information

• Process customer requests, updates, and required documentation

• Accurately document customer interactions and contract notes in internal systems

• Coordinate with internal teams to resolve customer and contract-related issues

• Identify discrepancies and escalate issues as needed

• Maintain service quality standards and ensure customer satisfaction

Requirements:

• High school diploma or GED equivalent

• Customer service or administrative experience preferred

• Comfortable using computers and navigating multiple systems

• Strong attention to detail and communication skills

• Ability to work a rotating schedule

• Bilingual in English and Spanish preferred

Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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