Customer Service Rep

The Third Group

Customer Service Rep

Boca Raton, FL
Full Time
Paid
  • Responsibilities

    We're a growing logistics and supply chain company hiring people who want to build a career here, not just take a job. The work is relationship-driven and moves fast, and the people who do well are the ones who take ownership early.

    There's no remote or hybrid option

    What you'll do

    • Build and maintain a network of carrier partners who pick up when you call
    • Negotiate rates using market data and shipment history, not guesswork
    • Flag problems early and keep the right people across departments in the loop
    • Track shipments and give customers accurate, real-time status updates

    Who does well here

    • You're direct, competitive, and serious about getting better at this
    • You build relationships that outlast a single load
    • You take initiative on your own but would rather win with a team
    • You keep your head when a load falls through and move straight to the fix
    • You stay organized in a job where a lot is moving at once

    What you'll need

    • 2+ years in third-party logistics
    • Hands-on trucking experience, this is a requirement
    • High school diploma or equivalent; college degree a plus
    • Strong written and verbal communication
    • Comfortable in Microsoft Office and picking up new systems
    • Full professional fluency in English
  • Compensation
    $60,000 per year