Join the transportation revolution with zTrip, the leading taxi transportation service in the United States! We’re seeking an experienced Customer Service Representative for our San Antonio, TX office.

Hours for this shift:

Mon – Wed 3:30 pm-11:30 pm

Sat & Sun 4:00 am-12:00 pm

What We Offer as a Customer Service Representative:

• Health, Dental, Vision and Life Insurance
• Paid Time Off
• Holiday pay

Responsibilities of a Customer Service Representative:

• Support our fleet of drivers
• Coordinate routing to ensure timely customer pickups
• Enter data and trips for future reservations
• Assist management in reviewing driver performance
• Work with account managers to develop operational efficiencies
• Review pending orders and customer requests to ensure excellent service

Qualifications of a Customer Service Representative:

• High school diploma or equivalent
• Experience in routing or logistics preferred
• Strong communication skills
• Proficiency in routing software and GPS
• Ability to adapt to changing priorities