Customer Service Representative

10 10 LLC

Customer Service Representative

Norfolk, VA
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Position Summary: Minuteman Press is looking for a versatile, energetic, and people-focused team member to join our fast-paced print and promotional products shop. This is a hands-on role for someone who enjoys wearing multiple hats and thrives on helping customers while supporting daily operations We’re looking for a people-person who is confident making phone calls, visiting customers, and helping wherever needed—whether it’s deliveries, quotes, or production support.

    Job Responsibilities:

    Make follow-up calls to existing and potential customers

    Perform quote follow-ups and service check-ins

    Deliver packages, printed materials, and samples to customers

    Drop off marketing materials to potential new clients

    Assist with basic bindery and production tasks as needed

    What We’re Looking For:

    Friendly and professional on the phone and in person

    Self-motivated and organized

    Valid driver’s license and clean driving record

    Reliable transportation

    Comfortable with multitasking in a fast-paced environment

    Qualifications

    High school diploma/GED

    Previous experience as a Customer Service Representative or in a similar role is preferred

    Comfortable using computers and customer management software

    Excellent phone and verbal communication skills

    Understanding of active listening techniques

    Ability to work well under pressure

    Highly organized with the ability to prioritize projects and manage time effectively