DRIVE YOUR FUTURE WITH TURN 14 DISTRIBUTION!

Do you take pride in being the best at what you do? Do you want to work somewhere awesome? If so, read on... As a leading wholesaler, Turn 14 Distribution is always searching for fresh and diverse talent to help elevate our company to the next level.

You'll be a great fit for our Customer Service team if you love problem solving and building relationships. In this critical part of our team, you will be leveraging your personality, passion, and organizational skills to provide award winning service through:

• Resolving order issues to ensure customer satisfaction
• Timely email correspondence with customers
• Fielding occasional to provide order updates, resolve customer concerns, in a timely manner
• Updating order status, obtaining ETAs and/or tracking numbers
• Expediting order cancellations, shipping issues, shipping quotes (UPS, USPS, FedEx, DHL), Delivery Exceptions, changes, etc.
• Investigating and resolving issues related to shipment, provide RMA's for customers
• Deal with manufacturers to get credits, information on returned products, and problem-solve ongoing issues
• Understanding goods issues, goods receipts, quarantines, credit memos, and the effect they have on Turn 14 Distribution's inventory
• Navigating and maximizing the features of our ERP software programs

WHAT YOU'LL NEED TO SUCCEED Turn 14 Distribution is mandating new hires to be vaccinated against Covid-19, as it is a required element of this position. Turn 14 Distribution will consider applicants who cannot receive the vaccine for disability or religious-based reasons. If hired, candidates will be required to submit proof of vaccination (first dose is acceptable) on the first day of employment.

• 2 years of customer-service-oriented experience
• Strong Computer Skills with the ability to type approximately 40 words per minute.
• Outgoing and friendly personality.
• Outstanding professionalism, communication, and decision-making skills
• Exposure to automotive knowledge/service experience is a big plus
• High School Diploma or equivalent

THERE AT EVERY TURN

No matter where your journey begins, Turn 14 Distribution sets every employee on track to build a career with us. Our leaders embody our core values, and utilize them to enrich, challenge, and better our employees in a variety of ways. We emphasize meaningful career development and growth through challenging employees with projects and supporting them with continued education and training. We offer an ever-growing array of competitive benefits and compensation, including:

• Competitive Pay Structure
• Company-Sponsored Insurance: Medical, Dental, Flexible Spending Accounts, and Dependent Care Accounts
• Generous Paid Time Off and Paid Holidays
• 401(K) Match
• Tuition Reimbursement
• Company-Sponsored Events
• Subsidized Part Purchasing Program

WE VALUE ALL EMPLOYEES. WE ARE ONE. Since inception, these have been two of our Core Values by which we proudly live. Based on inclusion and equality, these values extend to everyone we encounter, from customers, candidates, and vendors, to enthusiasts and supporters alike. We embrace the benefits of having a diverse and inclusive workplace and offer career development through training opportunities, including tuition reimbursement, to further hone professional skills and capabilities. We strive to set the standard for social responsibility, and through our philanthropic efforts, contributions, and business practices, make the world a better place.

Turn 14 Distribution is a Performance Warehouse Distributor headquartered in Horsham, PA, with distribution facilities strategically located in Hatfield, PA, Arlington, TX, and Reno, NV. Turn 14 Distribution's strategy consists of catering to niche vehicle markets, along with stocking its partner manufacturers' full product lines for quick order fulfillment.