Customer Service Representative

5TH HQ

Customer Service Representative

Pompano Beach, FL
Full Time
Paid
  • Responsibilities

    Position Overview:
    We are currently hiring Customer Service Representatives for a full-time position in Pompano Beach, FL. This is a great long-term opportunity with the potential for conversion to a permanent role. We’re looking for dependable, professional candidates with strong communication and computer skills.

    Schedule:

    • Monday to Friday, 9:00 a.m. – 5:30 p.m.
    • Full-time, on-site position

    Compensation:

    • $19.00 per hour

    Responsibilities:

    • Handle incoming and outgoing calls in a professional and courteous manner.
    • Provide accurate information and high-quality customer support.
    • Perform data entry and maintain records with a high level of accuracy.
    • Communicate clearly with customers, team members, and management.
    • Use Microsoft Office and Outlook to manage communications and documentation.
    • Assist with administrative tasks as needed.

    Requirements:

    • Clear and strong communication skills (verbal and written).
    • Reliable and dependable work ethic.
    • Must have a clear background (background check required).
    • Must pass an assessment test evaluating:
    • Typing speed and accuracy
    • Data entry skills
    • Microsoft Office and Outlook proficiency
    • Previous customer service experience preferred.

    Assessment Requirement:
    All candidates must successfully complete the assessment test before the interview process.