Customer Service Representative

Æ Realty Group

Customer Service Representative

San Antonio, TX
Paid
  • Responsibilities

    Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Create records of customer interactions and follow up to ensure all questions have been answered • Keep track of customer accounts and make updates with new account information as necessary • Communicate frequent customer suggestions to the team to troubleshoot • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Reply to incoming calls from customers including products and service questions, general information, and complaints Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Strong knowledge of customer interface and interaction • Must have graduated high school, received a G.E.D. or equivalent Compensation: $36,000

  • Compensation
    $36,000 per year