Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

We are looking for a friendly and organized Customer Service Representative to join our handyman services team. This role involves handling customer inquiries, scheduling appointments, and supporting field technicians while ensuring an excellent customer experience.

Responsibilities

Answer calls, emails, and messages professionally

Schedule and dispatch handyman service appointments

Provide service details, pricing, and updates to customers

Handle complaints and resolve issues calmly

Maintain accurate records in CRM software

Requirements:

Strong verbal and written communication skills

Experience in customer service with telecom experience preferred

Proficiency with scheduling tools and Microsoft Office

Ability to multitask and stay organized

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.