Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Who We Are TJ's Chimney Service & Fireplaces is on the lookout for individuals to join our growing team! Elevate your career with a position that develops skill, improves the safety of others and turns dreams into fireplace masterpieces. Have you been burnt by your past job? TJ's Chimney Service builds better chimneys, memories, and people. As a teammate of TJ's, you become part of the "family" and not just another "cog in the wheel".

Our Values

Help Other’s Succeed

Take Ownership

Positive Attitude

Never Stop Learning

Excellence in All We Do

Job Summary First and foremost, your role as a Customer Service Representative & Administration is vital to the company's success. You are the first chance to make an impactful impression on our customers.

Benefits/Perks

Benefits: Health insurance per diems

Great Work/Life Balance: No required overtime

Time Off: Paid holidays and accruable vacation

Flexible work schedule: Can accommodate midweek appointments

Paid New Hire Training

Learn a New Trade: Develop skills within the industry

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with an owner who works alongside the team each day

Mentorship Opportunities: Ongoing training and career development

Responsibilities

Promptly answer incoming phone calls

Caringly assist callers with their needs

Effectively communicate via LiveChat, Email, and other forms of electronic communications

Accurately schedule service & repair appointments based on service area and scope of work

Actively communicate with the Dispatch Team regarding availability and skill sets

Assist other team members as needed to accomplish shared goals

Assist customers in the Showroom as needed

Assist with daily office operations

Qualifications

Computer and data entry proficiency (Microsoft Office and iOS)

Previous Call Center/Dispatch experience preferred

Working knowledge of ServiceTitan is a plus

Friendly, outgoing, and service driven

Are You Ready? If so, text us at 765-201-5747.