Customer Service Representative

Allmed Staffing Inc

Customer Service Representative

Philadelphia, PA +1 location
Full Time
Paid
  • Responsibilities

    A medical based company is looking to fill a 2 month contract Customer Service Rep position in Lake Success, NY, 11042.

    Pay rate: $19/hr (Paid weekly)

    Hours: 8AM-4PM - 40hr weeks

    Allmed Benefits: Dental Insurance, Health Insurance, Vision Insurance and 401(k)

    Contract: 05/05/2025 to 07/03/2025

    Job description w/ details:

    Front desk support for desk, answering phones, check-in/out patients, patient registration, insurance eligibility/verification, manage fax inbox.

    Required Qualifications:

    \- 1 plus year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties

    \- An education level of at least a high school diploma or GED OR 10 years of equivalent working experience

    \- Authorization to work in the United States

    \- Available to work 40 hours per week anytime within the operating hours of the site

    \- Prior stable work experience

    \- Basic proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications

    \- Ability to navigate a computer while on the phone

    \- Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

    \- Ability to remain focused and productive each day though tasks may be repetitive

    Perfered Qualifications:

    Healthcare background, call center experience or experience with high volume of calls, experience with Medicare Advantage insurance plans, great customer service.

    • 2+ years of customer service
    • Proficient in Microsoft Office (Excel, Word, Powerpoint, ect.)
    • Experience with eCW (EMR system)
    • Preferably Bilingual Spanish speaking (Not required)
  • Locations
    Lake Success, NY • Philadelphia, PA