Company: Alpha Solar
Location: Orlando, FL
Pay: $17–18 per hour
Job Type: Full-Time
Alpha Solar is a residential solar energy company focused on helping Florida homeowners save money while making the switch to clean, renewable energy. We believe great customer service is just as important as great solar systems, and we're building a team that takes pride in both.
Alpha Solar is looking for a motivated and friendly Entry-Level Customer Service Representative to join our Orlando team. This role is perfect for someone who enjoys helping people, communicating clearly, and learning new skills. You'll be a key point of contact for our customers, supporting them throughout their solar journey.
No prior solar experience is required — we provide training.
Handle inbound calls, emails, and messages from customers professionally and efficiently
Answer questions related to solar installations, project timelines, billing, and general inquiries
Schedule appointments and coordinate with internal departments
Accurately document customer interactions in our system
Resolve basic issues and escalate more complex concerns when needed
Follow up with customers to ensure satisfaction and clear communication
Represent Alpha Solar with a positive, helpful attitude
High school diploma or equivalent
Entry-level role — customer service experience is a plus but not required
Strong verbal and written communication skills
Basic computer skills and ability to learn new systems
Organized, dependable, and detail-oriented
Comfortable working in a fast-paced environment
Interest in renewable energy is a bonus
$17–18/hour based on experience
Paid training
Opportunities for growth within the company
Supportive team environment
The chance to work in a growing industry with long-term potential
Apply with your resume and a brief introduction. We look forward to meeting you!