Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k)

AlphaGraphics Knox Street | Park Cities | North Dallas is a locally owned and operated visual communications company servicing clients of all shapes and sizes. AlphaGraphics offers printing, signs, fulfillment, design, marketing services, and mailing solutions to our customers. We are customer-focused, and deadline driven. Our work environment is fast-paced and team oriented. AlphaGraphics currently has an opening for a full-time on-site Customer Service Representative.

Working in this position you will be responsible for greeting all walk-in clients and working directly with them to accomplish their goals and objectives, responding to client emails, generating estimates and job tickets, answering the phone and routing calls, as well as contacting clients when orders are ready for pickup. Although these are the primary responsibilities for this position, you will also be exposed to other facets of the organization.

What are we looking for?

Excellent communication skills

The desire and ability to sell a full range of products and solutions

A genuine desire to meet the customer's needs to the best of your ability

Persuasive and goal driven

Able to work independently and as part of a team

Problem solving and solutions oriented

Pleasant and professional demeanor

Patience and perseverance

Relationship and consultative sales experience helpful

Creativity

Tact and good judgment

Exceptional ability to establish and maintain effective personal relationships

Familiarity with standard computer software programs

Ability to learn and adopt new software as necessary

1 year print sales experience required

Some college or equivalent experience helpful

PrintSmith or similar print/signs MIS experience helpful

Daily duties include:

Answering and routing phone calls

Responding to clients via phone and email

Estimating jobs for clients

Working with clients at the front counter

Assisting clients with paper, binding, and finishing options

Working with other employees/managers to ensure accurate pricing and customer satisfaction

If you are intrigued by this opportunity and want your chance, here it is. Apply today and begin the first step to see if you might be the newest member of our AlphaGraphics team!

Benefits include healthcare coverage available after 60 days, paid vacation after one year of paid full time employment, paid holidays, and bonus opportunities.

We look forward to hearing from you!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.