Customer Service Representative

Atlas Empowered

Customer Service Representative

Nashville, TN
Full Time
Paid
  • Responsibilities

    About the Role:

    Atlas Empowered is looking for an enthusiastic and driven Customer Service Representative to join our growing team in Nashville, TN! This is an exciting opportunity to be the face of our brand, building meaningful connections with customers while making a real impact every day. If you thrive in a fast-paced environment and love helping people, we want to hear from you!

    Responsibilities:

    Serve as the primary point of contact for customers, handling inquiries, concerns, and requests in a professional manner

    Deliver exceptional customer experiences through in-person, phone, and/or written communication

    Resolve customer issues efficiently by identifying problems and providing timely, effective solutions

    Maintain accurate records of customer interactions and transactions using CRM tools

    Collaborate with internal teams to ensure seamless service delivery and customer satisfaction

    Meet and exceed individual and team performance metrics and service goals

    Stay up to date on company products, services, and promotions to effectively assist customers

    What We’re Looking For

    Friendly, outgoing, and comfortable talking with new people

    Strong communication and customer service skills

    Positive attitude and willingness to learn

    Dependable and able to work well in a team environment

    Customer service, retail, hospitality, events, or sales experience is helpful but not required

    College students, recent graduates, and entry-level candidates are encouraged to apply

    What We Offer

    Paid training – no previous experience required

    Entry-level professional experience

    Hands-on customer service, communication, and event experience

    Opportunities for advancement and leadership development

    Supportive and team-oriented work environment

    Experience working with nonprofit and community-focused campaigns

    If you’re looking to develop your communication skills, gain professional experience, and work with a team that supports meaningful community initiatives, we’d love to hear from you.

    About Us:

    Atlas Empowered is a dynamic and people-first company based in Nashville, TN, dedicated to delivering outstanding service and creating real value for the customers we serve. Our team is built on a culture of growth, positivity, and empowerment — where every employee has the opportunity to thrive and advance. We're proud of the community we've built and are always looking for passionate individuals to grow with us.