Benefits:

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Customer Service Representative Boston, MA | Full-Time | In-Person

Some jobs feel the same every day. This isn't one of them. If you enjoy talking to people, solving problems on the spot, and want a role where your communication skills actually matter, this is worth a look.

Aurelius Consulting Group is a customer acquisition and consulting company that partners with nationally recognized brands to run face-to-face customer engagement campaigns across the Boston area. The focus is simple: create good customer experiences that help clients grow, one conversation at a time.

The Role As a Customer Service Representative, you'll be the first point of contact between client brands and their customers, working at promotional events and retail locations across Boston. You'll answer questions, clearly explain products and services, and help customers with sign-ups, applications, or purchases as needed. No two days look the same, which makes this a good fit for anyone who prefers variety over routine.

What You'll Be Doing

Representing client brands at promotional events and customer engagement campaigns

Speaking with customers face-to-face and building genuine rapport

Understanding customer needs and recommending the right product or service

Sharing accurate information about current campaigns and promotions

Helping customers through registrations, applications, or purchases

Delivering a strong customer experience from first conversation to completion

Working with team leaders to hit individual and team goals

Taking part in ongoing product knowledge and development sessions

What We're Looking For No previous experience is required — full training is provided. We're looking for people who are:

Friendly, confident, and approachable

Strong communicators who genuinely enjoy working with people

Positive, self-motivated, and open to learning

Comfortable in a team-based environment

Reliable, professional, and focused on results

What You Can Expect

Full product and sales training from experienced mentors

A supportive, collaborative team environment

Fast-paced days with regular customer interaction

Ongoing coaching and development

Clear progression opportunities based on performance

Practical experience in customer service, sales, and communication

Earnings Average weekly earnings of $725+, made up of base pay, uncapped commissions, and performance-based bonuses.

Apply Today If your communication skills and work ethic are ready to make an impact, we'd love to hear from you. Applications are reviewed directly by Aurelius Consulting Group, and shortlisted candidates are typically contacted within 1–3 business days.