Benefits:

401(k) matching

Bonus based on performance

Health insurance

Paid time off

⭐ Join Our Team as a Customer Service Representative! ⭐

Be the reason someone smiles today. Help us deliver an exceptional customer experience—one interaction at a time!

Are you a natural problem-solver who genuinely enjoys helping others? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a friendly, proactive, and resourceful Customer Service Representative to be the voice of our brand and the hero our customers count on.

In this role, you’ll be the go-to person for customer inquiries—delivering answers, solving problems, and guiding our customers toward the perfect laundry solution. If you love making lives easier and people happier, this is the job for you.

🧺 Our reputation for outstanding service starts with exceptional people—like you.

💼 What You’ll Do:

Answer a high volume of customer calls, emails, and messages with warmth, professionalism, and a can-do attitude

Identify customer needs by asking thoughtful questions and actively listening

Provide timely and accurate solutions using our internal systems and tools

Ensure all customer requests are completed to enable Next Day Service

Generate and distribute monthly reports to keep internal teams informed

Assist and support our driver installers in the field when needed

Be a key player in helping us maintain our customer-first reputation

✅ What You Bring:

High school diploma or equivalent (must pass a background check & drug screening)

Proficiency in Microsoft Office (Word, Excel, PowerPoint), G Suite, and Salesforce

Strong interpersonal and communication skills—you know how to make people feel heard

Stellar time management and multitasking abilities

Critical thinker and creative problem solver who takes initiative

Bilingual in Spanish is a big plus, but not required

💵 Pay & Schedule:

Starting at $20.00/hour, based on experience

Monday–Friday schedule (No weekends!)

🎁 Perks & Benefits:

401(k) with profit sharing

Health, dental, and vision insurance

Paid time off and paid holidays

Quarterly bonuses and annual raises

Paid training to set you up for success

And much more!

💬 Ready to Make a Difference?

Bring your energy, empathy, and customer-first mindset—we'll provide the training, support, and environment where you can thrive. Apply today and help us continue to deliver service that speaks volumes.