Customer Service Representative

Avis

Customer Service Representative

Concord, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Flexible schedule

    Free uniforms

    Job Summary:

    We are seeking a friendly, customer-focused Rental Service Agent to join our Avis team. In this role, you will provide exceptional customer service throughout the rental process, assist customers with reservations, process rental agreements, and ensure they have a great experience with our company.

    Job Description

    Compensation & Requirements

    $17.00/hour

    Monthly Commission Opportunity

    Valid Driver's license

    Basic Computer Skills (typing, data entry)

    Must be 18 years of age and legally authorized to work in the United States

    Key Responsibilities

    Greet and assist customers in a friendly and professional manner

    Process rental agreements, reservations, and returns accurately

    Use effective customer service techniques to build rapport and strong customer relationships

    Flexibility to work various shifts

    Work effectively in a fast-paced environment and remain professional under pressure

    Preferred Qualifications

    6 months of retail, rental, hospitality, or customer service experience in a fast-paced environment is preferred.