Customer Service Representative - Benefits

Trucordia

Customer Service Representative - Benefits

Bellingham, WA
Full Time
Paid
  • Responsibilities

    Job Description

    • Provide excellent customer service to all existing and prospective clients
    • Enroll and terminate Group employees with medical carriers
    • Support team with various administrative tasks
    • Compose or assists in composition of technical and/or sensitive correspondence
    • Adhere to established guidelines and protocols for workflow and system documentation
    • Obtain and maintain Life & Health Insurance License
  • Qualifications

    Qualifications

    • Requires a High School Diploma or equivalent
    • Minimum 1-year professional office experience, preferably in a medical office
    • Working knowledge of Microsoft Office Suite, with an intermediate skill level in Excel
    • Strong technical abilities
    • Demonstrate strong communication skills, listening, written, and verbal
    • Demonstrate excellent customer service skills
    • Detail oriented and accurate
    • Possess a positive attitude and excellent interpersonal skills
    • Self-motivated
    • Maintain confidentiality of information
    • Strong time management skills with ability to prioritize effectively
    • Target 60 WPM typing speed (typing test may be required)

    Additional Information

    ** Compensation:** $39,000-$44,850 based on insurance industry experience

    Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

  • Compensation
    $20-$20