Customer Service Representative

Blue Sky Countertops, LLC

Customer Service Representative

Denton, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    We are looking for a detail oriented and customer focused CSR to join our team! In this role, you will support our national accounts and retail customer by processing orders and guiding them through the stone installation process. You will play a key part in ensuring a smooth and informed experience for every customer.

    Responsibilities:

    Process customer orders accurately and efficiently

    Educate customers on the steps and expectations of stone installation

    Communicate professionally via phone, email, and in-person

    Maintain thorough documentation of customer interactions and order details

    Collaborate with internal teams to ensure timely service and delivery.

    Support national accounts with consistent follow-up and service excellence

    Skills:

    Stong attention to detail and commitment to documentation

    Excellent communication and interpersonal skills

    Team-oriented mindset – Blue Sky thrives on collaboration

    Familiarity with Microsoft Office suite of applications

    Comfort with operating office machines

    Previous customer service experience is preferred. Industry experience is a major plus.