Customer Service Representative (CSR)

LPC Personnel, Inc

Customer Service Representative (CSR)

Houston, TX
Full Time
Paid
  • Responsibilities

    We want to hire YOU! We are hiring several Customer Service Representatives to manage customer queries and complaints. To do well in this role you need a positive attitude and experience working with computers.

    Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers
    • Responding promptly to customer inquiries
    • Knowing our products inside and out so that you can answer questions
    • Processing orders, forms, applications, and requests
    • Keeping records of customer interactions
    • Communicating and coordinating with colleagues as necessary
    • Providing feedback on the efficiency of the customer service process
    • Managing a team of junior customer service representatives
    • Ensure customer satisfaction and provide professional customer support

    Requirements:

    • High school diploma or GED equivalent
    • Comfortable using computers
    • Experience working with customer support
    • Bilingual in English and Spanish preferred

    Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

     

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