Benefits:

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Customer Service Representative Atlanta, GA | Full-Time | Hybrid Opportunity | $40,000 - $55,000 based on experience

Join a Growing Roofing Company with Real Career Growth

Colony Roofers is seeking a Customer Service Representative to become the voice of our company and support our growing sales team. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and is comfortable using technology to stay organized and efficient.

You'll begin working in our Atlanta office while learning about our systems and processes, with the opportunity to transition into a flexible hybrid schedule as you become successful in the role.

If you're personable, tech-savvy, and looking for a long-term opportunity with room to grow, we'd love to meet you.

What You'll Do

Answer inbound customer calls and provide exceptional service

Make outbound calls to leads from marketing and referral sources

Schedule appointments for our sales team

Register customer warranties after project completion

Maintain customer records and update company systems

Track sales metrics and reporting data

Assist with administrative tasks that support company growth

Communicate effectively with customers, sales representatives, and leadership

What We're Looking For

Strong customer service and communication skills

Professional and friendly phone presence

Comfortable learning and using technology, software, and AI tools

Organized with strong attention to detail

Ability to multitask and prioritize effectively

Positive attitude and willingness to adapt in a growing company

Self-motivated and dependable

Preferred Qualifications

Customer service experience

Call center, scheduling, administrative, or office support experience

Experience in roofing, construction, home services, or sales support is a plus but not required

Experience using CRM software is preferred

Why Join Colony Roofers?

Flexible hybrid work opportunity after training

Supportive and collaborative team environment

Growing company with advancement potential

Opportunity to build a career, not just work a job

Make a direct impact on customer experience and company success

Ready to join a team that values great people and great customer service? Apply today!

Flexible work from home options available.