Customer Service Representative - Commercial Insurance

Automotive Risk Consultants, Inc

Customer Service Representative - Commercial Insurance

Denver, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Vision insurance

    AutoRisk is growing and seeking to add a Customer Service Representative to our team of industry experts!

    A. POSITION SUMMARY

    Assists in the production of new accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities.

    B. ESSENTIAL JOB FUNCTIONS

    1. Responsible for working assigned accounts sixty days prior to renewal and for delivering renewals and works on binders for designated accounts as needed - - - within three days of receipt.

    2. Review renewals to determine if non-standard policies can be rewritten in a standard program. Prepares rewrite applications for business through companies no longer represented at least 45 days prior to renewal. Submit all required renewal underwriting information.

    3. Maintain timely and thorough customer and carrier interactions to minimize the potential for errors & omissions claims and customer service issues.

    4. After reviewing updated client exposure information, obtain any additional needed or required renewal information from the insured and complete applications for designated renewal business sixty days before renewal date. Assists producer in the above process as needed.

    5. Receive and review all termination and cancellation notices or requests to determine appropriate action within 48 hours of receipt.

    6. If requested, assist clients in the claims reporting process.

    7. Document all material conversations with insureds and/or carriers per the operations manual.

    8. Maintains working knowledge of all insurance products, services offered by the agency.

    9. Offers to covert policies to EFT at renewal.

    10. Participates in the discussion and review of the current market situation of specific accounts.

    11. Performs underwriting functions whenever necessary to ensure classification and rating basis for new business and renewal policies are complete and accurate.

    12. Negotiates pricing, policy conditions, and terms with insurance markets. Reviews all quotations and provides recommendations as to the best option for price and coverage. Documents all conversations with insureds and carriers regarding the above.

    13. Provides client support for the Premium Audit Process, assisting in completing audit forms as needed and providing summaries to insureds to aid in their understanding of audit debit or credit premiums.

    Applicants MUST have at least 2 years of experience working in P&C insurance.

    $22.50 /hour to start with ability to go to $25.00 after 90 days

    Job Type: Full-time

    Salary: From $22.50 per hour

    Benefits:

    Flexible schedule

    Medical, Dental, and Vision Insurance

    Schedule:

    Day shift

    Monday to Friday

    Ability to commute/relocate:

    Denver, CO 80210: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    Property & Casualty Insurance: 2 years (Required)

    License/Certification:

    Property & Casualty License (Preferred)

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.