Customer Service Representative

Country Life Natural Foods

Customer Service Representative

Pullman, MI
Paid
  • Responsibilities

    We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, good computer skills, exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries • Keep track of customer accounts and make updates with new account information as necessary • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction • Communicate frequent customer suggestions to the team to troubleshoot Qualifications: • Experience working in a customer-oriented atmosphere • Display strong communication skills, active listening skills, and personal skills • High school diploma, G.E.D. or equivalent Compensation: $14 - $15 hourly