Benefits:

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Company parties

Benefits / Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Uncapped Bonus Potential

Job Summary We are seeking a motivated Customer Service Representative to join our growing team. In this role, you will communicate with customers to identify their needs, process requests, resolve concerns, and ensure a positive experience with our company. The ideal candidate is friendly, computer savvy, reliable, and comfortable handling a fast-paced call environment. Spanish-speaking candidates are strongly encouraged to apply.

Responsibilities

Manage a high volume of inbound calls and emails

Quickly learn processes, scripts, and systems to handle calls confidently

Identify the purpose of each customer’s call, gather relevant information, and provide effective solutions

Follow prepared scripts for various customer service scenarios

Use proven customer service techniques to build rapport and strengthen relationships

Accurately document all customer interactions

Meet individual and team performance goals

Attend ongoing training to stay current with company policies and best practices

Qualifications

Must have a reference showing job longevity

High School Diploma/GED required

Basic math skills

Prior experience as a Customer Service Representative or in a similar role preferred

Comfortable using computers and customer management software

Strong phone and verbal communication skills

Ability to actively listen and communicate clearly

Works well under pressure

Highly organized with strong time-management skills

Must be able to pick up training quickly and handle calls effectively

Spanish-speaking is a plus

INTERVIEWS: Wednesday & Thursday | 11 AM – 2 PM Location: 3900 Woodlake Blvd, Suite #308, Greenacres, FL 33463 Please bring a copy of your resume.