Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Unifour Financial Services

Title:

Client Collections Coordinator

Job Description

As an/a Client Collections Coordinator / Sr. Client Collections Coordinator at Unifour Financial Services both entry level and senior, your primary focus is recovering payments on delinquent auto installment accounts while providing professional, respectful, and empathetic customer service. By helping customers resolve past-due accounts, you play an important role in minimizing financial losses and supporting long-term success of both our customers and our company.

Responsibilities:

Processing customer payments via debit cards and ACHs

Maintaining communication with customers by telephone, email, and text regarding account status, payment arrangements, and delinquent balances

Making outbound collection efforts.

Meet with customers in office to discuss their account status and payment solutions

Qualifications and Skills:

Strong interpersonal insight and the ability to adapt communication to different customer situations

Critical thinking and problem-solving skills are imperative to whether you can correctly work with customers and their accounts

Basic computer and technical proficiency

Being attentive to clients and colleagues to understand their needs and respond appropriately

Time management, i.e. prioritizing tasks and managing time effectively to meet deadlines and handle workload efficiency

Benefits:

Paid Time Off

Paid Holidays

Medical/Vision/Dental/Life Insurance

Short Term/Long Term Disability

401k (after one year)

Pay:

$40,000-$46,000

Hourly pay & Monthly Bonus

Education:

High School Diploma/GED