Customer Service Representative – Entry Level

FI INC.

Customer Service Representative – Entry Level

Columbus, OH
Full Time
Paid
  • Responsibilities

    We have an immediate need for a motivated Entry Level Customer Service Representative. This role is perfect for someone who thrives in fast-paced environments and wants hands-on experience in customer service through community events, retail promotions, and marketing activations.

    What You’ll Do:

    • Deliver friendly, face-to-face customer service at community events, retail promotions, and marketing activations

    • Greet attendees, answer questions, and assist with event activities to create positive experiences

    • Support event setup, operation, and breakdown to ensure smooth execution

    • Promote products, services, and client initiatives during events

    • Collect customer feedback and share insights to improve future campaigns

    • Collaborate with team members to foster a welcoming and engaging event environment

    What We’re Looking For:

    • High school diploma or equivalent required; some college or degree in Communications, Marketing, or related field preferred

    • Strong interpersonal and communication skills with a friendly, approachable demeanor

    • Ability to work effectively in dynamic, fast-paced event settings

    • Previous customer service, retail, or event experience is a plus but not required

    • Positive attitude, team-oriented mindset, and eagerness to learn

    Benefits amp; Opportunities:

    • Competitive pay with performance-based incentives

    • Paid training covering customer service, event coordination, and public speaking

    • Rapid career growth with merit-based promotions

    • Opportunities to attend industry workshops, networking events, and company retreats

    • Supportive, fun, and collaborative team culture

    • Travel opportunities for out-of-town events and marketing activations