We are hiring an Entry-Level Customer Service Representative to provide face-to-face customer support in a professional, team-oriented environment. This role is perfect for individuals who enjoy working with people in person and want to build a career in customer service, client relations, and customer experience. No prior experience is required — we offer paid training and hands-on mentorship.
As an in-person Customer Service Representative, you will assist customers directly, ensure a positive on-site experience, and help build long-term relationships.
Greet and assist customers in person with a friendly, professional attitude
Provide product or service information and answer customer questions on-site
Resolve customer concerns efficiently while maintaining high satisfaction
Build strong customer relationships through face-to-face interaction
Maintain accurate records of customer interactions when required
Collaborate with team members to ensure smooth daily operations
Strong interpersonal and communication skills
Positive, outgoing personality and customer-first mindset
Ability to work in a fast-paced, in-person environment
Strong problem-solving skills and attention to detail
Must be 18+ and authorized to work in the U.S.
No phone calls or email support required
No prior experience necessary — paid training provided
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Paid training and ongoing mentorship
Competitive entry-level pay plus performance bonuses
Medical and dental benefits
Hands-on experience in in-person customer service and client relations
Clear opportunities for career growth and advancement
Supportive, team-focused workplace culture