We are a fast-growing event marketing firm dedicated to creating memorable experiences for our clients while fostering strong connections with local communities. Our team values creativity, collaboration, and meaningful engagement.
Job Summary
We are seeking a friendly and motivated Customer Service Representative to support our client and community engagement efforts. In this role, you will be the first point of contact for clients and community members, assisting with inquiries, providing information about events, and ensuring a positive experience for everyone interacting with our company. This is a great opportunity for individuals looking to start or grow a career in customer service, event marketing, or community engagement.
Key Responsibilities
Respond promptly and professionally to client and community inquiries via phone, email, and in-person interactions
Provide information about upcoming events, services, and initiatives
Assist in planning and coordinating community and client-focused events
Support outreach campaigns by engaging with clients and community stakeholders
Maintain accurate records of interactions and feedback to improve customer experience
Collaborate with marketing and event teams to ensure seamless communication and support
Represent the company positively and professionally at all times
Qualifications
Bachelor’s degree in Marketing, Communications, Public Relations, or a related field preferred
Strong communication and interpersonal skills
Excellent organizational skills with attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Experience in customer service, community outreach, or event planning is a plus but not required
Passion for helping people and creating positive experiences
Benefits
Hands-on experience in customer service and event marketing
Opportunity to make a meaningful impact in local communities
Collaborative and supportive team environment
Professional growth and advancement opportunities