Benefits:

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

GEICO Braintree is Hiring!

We are looking for dedicated, experienced, and Spanish-speaking customer service representatives to join our dynamic team. If you’re ambitious, positive, and team-oriented with a passion for providing outstanding customer service, we want to hear from you! High proficiency in web-based software applications is a must.

GEICO Braintree is committed to providing excellent service to clients who entrust their home, auto, and other insurance needs to us. As a productive member of our team, you will enjoy the benefits of representing a nationally recognized brand and industry-leading product lines.

This position also offers candidates the opportunity to earn their insurance license in order to cross-sell existing customers. We will provide time to study and cover the cost of the exam!

The qualified candidate MUST HAVE:

A strong work ethic

The ability to learn quickly

The desire to be in a fast-paced high-energy environment

Independent time management skills

Pride in exceeding expectations

Commitment to the team and helping others

Candidates must be local (this is an office-based position) and have reliable transportation (car)

US Resident or Citizen status (we do not offer work visas at this time)

Responsibilities:

Provide best-in-class service and support to existing policyholders

Explain various aspects of Auto, Home, Renters, and other product lines

Educate clients on GEICO’s full line of insurance products

Manage a large database of customers in our CRM platform

Identify cross-selling opportunities during retention calls

Help the sales team contact customers via phone and email on a daily basis

Work some Saturday shifts 10am-2pm and some 10am-6pm shifts Monday - Friday

Desired Skills & Experience:

Spanish fluency

Prior success in a Client Service Representative role or similar

Experience in hospitality industries a plus

Honesty, Integrity, a Positive Attitude, Competitive spirit, and willingness to learn

High-energy personality and a love for working with people

A detail-oriented and highly thorough approach to work

An ability to manage challenging customer interaction situations

Strong computer and software skills

Punctuality

What we provide:

Long-term opportunity to grow with an established company

Mentorship from experienced agents, dedicated to your success

Outstanding service & sales training that can propel your career in many directions

Professional office setting with a fun and supportive group of colleagues

Continuous Team-based activities to learn and grow with your peers

High earning potential

Medical, Dental, and Vision insurance

401K with company match

Paid time off

If you feel this could be a good match, please respond to this post ASAP!