Customer Service Representative

FASTSIGNS #280901

Customer Service Representative

Lacey, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid time off

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Training & development

    We’re looking for a Customer Service Representative to join our team at FASTSIGNS in Lacey. We’re a locally owned shop with a small team, and we work closely together to help businesses create signage that makes an impact.

    Benefits:

    Competitive Pay

    Paid Vacation and Holidays

    Opportunity for commission-based earnings as you grow in the role

    Ongoing Training Opportunities

    A Successful Customer Service Representative Will:

    Be the first point of contact for new and existing customers in our FASTSIGNS Center

    Learn how to create quotes, enter orders, and keep projects on track

    Communicate with customers by phone, email, and in person

    Work closely with the team to meet deadlines and keep jobs moving

    Build strong relationships and turn new customers into repeat clients

    Ideal Qualifications for Customer Service Representative:

    2-3 years of retail or counter sales experience preferred

    High school diploma or equivalent

    Outgoing, responsive, eager to learn and has the ability to build relationships

    Great listening and organization skills

    Ability to sit for long periods (4 hours or more)

    Ability to view a computer screen for long periods (4 hours or more)

    Comfortable working in a fast-paced environment

    If you enjoy working with people, helping solve problems and come up with solutions, and being part of a small team, we’d love to hear from you.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.