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Customer Service Representative / Full Time

Nuvision

Customer Service Representative / Full Time

Hialeah, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Weekly Pay

    Competitive salary

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Bonus

    Full training

    Career Growth Opportunities

    Weekly pay

    Positive work space

    Job Summary

    We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, , and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, Team player, motivated and is able to remain calm under pressure.

    Responsibilities

    insurance calls with customer

    collect relevant information and provide solutions

    Refer to premade scripts

    Use best practices in customer service techniques to develop rapport and build relationships with customers

    Document all customer interactions

    Meet personal and team quotas

    Attend trainings to maintain up-to-date skills and knowledge

    Face to face interaction

    Qualifications

    High school diploma/GED

    Previous experience as a Customer Service Representative or in a similar role is preferred

    Excellent phone and verbal communication skills

    Reliable transportation

    Ability to work well under pressure