Customer Service Representative

Great Lakes Wisconsin

Customer Service Representative

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Opportunity for advancement

    Training & development

    Milwaukee, WI | Full-Time | In-Person

    Great Lakes Outreach Wisconsin is expanding its customer-facing team in Milwaukee.

    As a Customer Service Representative, you’ll be the person customers interact with directly — starting conversations, answering questions, explaining the nonprofit campaigns we represent, and helping interested customers take the next step.

    The work takes place face-to-face at retail and event locations throughout the Milwaukee area, so this is best suited to someone who enjoys being around people rather than sitting behind a desk.

    A Typical Day Could Include

    Approaching and starting conversations with customers

    Finding out what interests them through questions and conversation

    Explaining current campaigns in a clear and engaging way

    Answering questions and handling initial objections

    Identifying customers who are interested in supporting a campaign

    Guiding interested customers through the sign-up process

    Following campaign guidelines and representing clients professionally

    Working toward daily individual and team targets

    You’ll receive full training before being expected to handle the role independently, along with ongoing coaching as you develop.

    The Basics

    Pay: Weekly base pay + performance-based earnings Schedule: Full-Time Location: Milwaukee, WI Work Setting: In-Person Experience: Previous customer-facing or sales experience is helpful, but not required

    The people who tend to do well in this position are comfortable starting conversations, good at reading different personalities, able to explain things clearly, and motivated by seeing results from their work.

    Reliability matters too. We’re looking for someone who can learn the role quickly, apply feedback, and bring a consistent approach each day.

    If that sounds like you, submit your application today to be considered for the Great Lakes Outreach Wisconsin team.