Customer Service Representative

Handyman Connection of Indianapolis, IN

Customer Service Representative

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Paid time off

    Training & development

    What You Will Receive Please be aware this job is not remote you would need to report to the office in Speedway every day

    Earn competitive pay depending on your skills, experience and availability

    Work during traditional business hours M-F 8-5 No Weekends

    Professional small office with a friendly touch

    Paid training on working software

    Business casual attire atmosphere

    Paid vacation, paid personal days for family needs and holidays.

    Owner very flexable to suit candidates needs

    Very small two person office does not provide insurance

    Bonus potential based on performance

    Advancement potential to assistant office manager, office manager and general manager

    Yearly pay increases

    Responsibilities

    Dedication to excellent customer service

    Able to manage small business details while working independently

    Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

    Experience handling projects to completion

    Ability to multi-task in a high stress environment

    Qualifications

    Strong telephone and written communication skills.

    Strong Computer skills

    Outgoing personality; enjoys working with people

    Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.

    (1+) years experience working in a Call Center or Customer Service Role preferred

    Knowledge of home repair and light remodeling a plus

    Handyman Connection of Indianapolis is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.

    We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Indianapolis to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team.

    If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Indianapolis