Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

WE’RE HIRING!

Customer Service Representative

Helena, Alabama

Hendrix & Smyth Insurance (Allstate) is growing, and we’re looking for a Customer Service Representative to join our team!

If you’re organized, people-focused, and enjoy working in a collaborative environment while helping clients protect what matters most, this could be a great fit.

What we offer:

• Competitive pay

• Health, dental, and vision insurance

• Retirement plan with 3% employer match

• Paid time off & paid holidays

• Monday–Friday schedule (no weekends)

• Opportunities for growth & advancement

• Supportive, team-oriented work environment

What you will do:

• Service existing clients with policy changes, questions, and updates

• Assist with billing inquiries, endorsements, and renewals

• Provide excellent customer service via phone, email, and in person

• Work closely with sales and service team members to support clients

• Help maintain accurate client records and follow agency workflows

What we’re looking for:

• Alabama Personal Lines insurance license (we will help you obtain)

• Strong communication and organizational skills

• Customer-first mindset

• Team player who thrives in a fast-paced, supportive office

• Insurance or customer service experience preferred

Interested?

Send us a message or email Taylor at ghendrix2@allstate.com

We’d love to meet you!