Customer Service Representative - E-commerce (Miramar Rd Area)

The E-Commerce Customer Service Representative responsibility is an active, hands-on, in-house e-commerce marketing position focused on maximizing sales and efficiency on Amazon, eBay, and Walmart. High end e-commerce tools are available to leverage productivity, simplify the process and increase productivity. This helps provide a great opportunity for job satisfaction and accomplishment, and helps our Team grow.

RESPONSIBILITIES INCLUDE

Monitoring, managing and responding to customer emails, chats and questions.

Researching and strategizing to maximize online competitiveness

Managing marketplace returns.

Optimizing online settings to maximize marketplace sales

Various projects as assigned

QUALIFICATIONS

Seller Central experience with marketplace sales and content optimizing preferred.

Professional, hard working, organized, team oriented, nice, and eager to learn

High skill level with Excel spreadsheets

High computer literacy and comfortable working with new programs

Strong problem solving ability

Detail oriented, multi-tasker

Fast learner, proactive, self starter

Excellent verbal and written skills

Analytical thinker

Able to type 40+ wpm

Must be reliable, energetic & organized

Good with multitasking

Detail oriented

Reliable, punctual, and a genuinely nice person

ABOUT US

Home Controls is a nationwide stocking distributor providing cutting-edge technology products that allow a home to be more comfortable, convenient, secure and energy efficient since 1989. We are continually updating and expanding various aspects of our business to stay on the leading edge of business advances. The heart of our company is our exceptional customer service Team and their support for our customers, vendors and each other.

Our Home automation products and devices are an exciting market, and we share information helping customers to automate their homes and surroundings. If you have a high interest in working with a strong Team with interesting products in a friendly and professional office environment, with only genuinely nice people, come join our Team.

Hours and Compensation:

Mon-Fri 8:00am -- 5pm, Full Time, No Weekends

Pay according to experience level

Vacation/Personal Days

Health benefits and 401k available

To Apply:

Reply to this ad with a resume and a cover letter describing why you are interested in this position and stating desired pay rate.

Keywords: marketplace, analyst, Amazon, eBay, Walmart, internet, marketplace specialist, e-commerce marketplace specialist, marketplace manager

Principals only. Recruiters, please don’t contact this job poster.

Do not contact us with unsolicited services or offers.