Customer Service Representative

Image360 Harford

Customer Service Representative

Aberdeen, MD
Paid
  • Responsibilities

    WHAT YOU'LL DO This is primarily a customer service and estimating role — design assistance is a small part of the job, and no formal design training is required or expected. WHAT WE OFFER • $18/hour starting pay • A creative, friendly workplace where your contributions are noticed • Hands-on training in estimating, design software, and sign production • Stable hours in a comfortable office environment • Room to grow as you learn the business Responsibilities: • Be the warm, confident first point of contact for customers — in person, by phone, and by email • Learn to create accurate job estimates and walk customers through their options • Assist with design tasks using templates and software (full training provided) • Help coordinate jobs from order through production, keeping things moving smoothly • Support our sales team with quotes and follow-ups so they can stay out building relationships • Keep the front office organized and running efficiently Qualifications: YOU'RE A GREAT FIT IF YOU • Have a naturally warm, professional manner with customers • Are detail-oriented and take pride in getting things right • Have some exposure to design, marketing, printing, or visual arts — even informally • Learn new software and processes quickly • Can juggle multiple tasks without dropping the ball • Want to grow with a company, not just fill a seat Compensation: $18 hourly

    • Be the warm, confident first point of contact for customers — in person, by phone, and by email • Learn to create accurate job estimates and walk customers through their options • Assist with design tasks using templates and software (full training provided) • Help coordinate jobs from order through production, keeping things moving smoothly • Support our sales team with quotes and follow-ups so they can stay out building relationships • Keep the front office organized and running efficiently