Customer Service Representative/Inside Sales

FASTSIGNS #13002

Customer Service Representative/Inside Sales

Dallas, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Customer Service Representative (Sales & Customer Experience) – FASTSIGNS West Dallas

    Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you’ll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales.

    Why You’ll Love This Role

    Base pay + commissions

    Monday–Friday schedule (8 AM – 5 PM) — no weekends

    Paid holidays + Paid Time Off

    Paid training and ongoing development

    Annual raises and growth opportunities

    Fun, casual, and creative team environment

    What You’ll Do

    Be the first point of contact for walk-in, phone, and email customers

    Guide customers through solutions by recommending signage and graphics products

    Prepare estimates, process orders, and manage projects from start to finish

    Coordinate with production and installation teams to ensure smooth delivery

    Follow up with customers to ensure satisfaction and generate repeat business

    Proactively reach out to prospects through calls, emails, and marketing efforts

    What We’re Looking For

    Experience in customer service, retail, or inside sales

    Strong communication skills and a friendly, professional demeanor

    Comfortable working with computers, email, and order entry systems

    Detail-oriented with the ability to manage multiple projects

    Ability to read a ruler and perform basic calculations

    Spanish-speaking skills are a plus

    This role is perfect for someone who enjoys working with people, solving problems, and turning conversations into sales opportunities. If you’re organized, motivated, and enjoy a mix of customer service and sales, you’ll thrive here.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.