Benefits:

401(k)

Bonus based on performance

Competitive salary

Paid time off

FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Position Overview

We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.

A Successful FASTSIGNS Customer Service Representative Will:

Serve as the first point of contact for inbound calls, emails, and online inquiries

Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment

Collaborate with the production and installation teams to ensure client needs are met

Contribute to daily team meetings and sales strategy sessions

Build and maintain long-term relationships with B2B clients

Make outbound calls and follow up with business clients to generate opportunities and close sales

Ideal Qualifications for FASTSIGNS Customer Service Representative:

2+ years of experience in customer facing roles

Friendly, approachable personality with a professional demeanor

Strong communication skills via phone and email

Ability to stay composed and effective under pressure

Organized and detail-oriented, with the ability to manage multiple priorities

Comfortable with CRM systems, Microsoft Office, and email platforms

High school diploma or equivalent

Great listening and organization skills

Ability to sit for long periods (4 hours or more)

Ability to view a computer screen for long periods (4 hours or more)

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.