Benefits:

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that customers receive certificates and evidences of insurance in a timely manner. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

Provide certificates of insurance to clients and vendors

Manage policies and review for proper coverage

Maintain detailed records of client interactions

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Commercial or personal insurance experience (P&C Insurance)

Knowledge of insurance certificates and Acord forms

High school diploma/GED required (Insurance license not required)

Excellent communication skills

Highly organized with strong time management skills

Familiarity with Microsoft Office, Adobe and other software applications

This is a remote position.