Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You'll be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. Additional tasks include generating policy quotes and providing coverage advice for new and potential customers. Our ideal candidate has previous customer service experience and has an excellent rapport with clients. If this sounds like you, please start your application today! Responsibilities: • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available • Apply appropriate changes to consumer policies based on the information provided • Manage inbound calls related to insurance policy concerns, customer complaints, and general queries • If not licensed in P&C, it would be a goal for you to get licensed in the first few months of employment Qualifications: • Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems • Prior work in a customer-facing position or customer service role is required • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Position requires a high school diploma or GED equivalent • Knowledge of insurance products and policy schedules is preferred Compensation: $35,000 - $100,000 + commission DOE

• If not licensed in P&C, it would be a goal for you to get licensed in the first few months of employment