Customer Service Representative

KFG Insurance Agency - IN

Customer Service Representative

Granger, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Position Overview: Korhorn Financial Group is looking for a Personal Lines Customer Service Representative to support our clients with policy updates, questions, and day-to-day service needs. This role is ideal for someone who enjoys helping others and building lasting relationships.

    At Korhorn Financial Group, we believe meaningful work starts with purpose and people. Every day, we help individuals and families navigate important financial decisions with clarity, confidence, and care — and we do it together as a team. Our client-first philosophy shapes everything we do, from thoughtful collaboration to long-term relationships built on trust. If you’re looking for a place where your work truly matters, your voice is valued, and you can grow while making a real impact on others’ lives, you’ll feel at home here.

    Responsibilities:

    Assist clients with policy changes, billing questions, and coverage updates

    Respond to client inquiries by phone, email, and in person

    Support the sales team with policy servicing needs

    Maintain accurate client records

    Qualifications:

    Property & Casualty license preferred or willingness to obtain

    Customer service or office experience preferred

    Strong communication and problem-solving skills

    Detail-oriented and organized

    Positive, team-first attitude