Do you take pride in delivering exceptional service with attention to detail and professionalism?

We are seeking a dedicated Customer Service Representative to support our commitment to operational excellence and outstanding customer care. In this role, you will be an integral part of a dynamic and collaborative team, ensuring every customer interaction reflects our high standards of service.

Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a prompt, courteous, and professional manner

• Resolve customer concerns with empathy, efficiency, and a solutions-oriented approach

• Provide accurate information regarding products, services, and company policies

• Thoroughly document all customer interactions and feedback to assist in ongoing process improvements

• Collaborate with internal departments to ensure customer needs are effectively met

Qualifications:

• High school diploma or equivalent required; additional education is highly regarded.

• Excellent verbal and written communication skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

• Strong organizational skills with the ability to manage multiple priorities simultaneously

• A positive, professional attitude and a genuine commitment to delivering exceptional customer experiences

Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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